Direct Debit Guarantee
• This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme.
• If the amounts to be paid or the payment dates change Kelsey Publishing Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed.
• If an error is made by Kelsey Publishing Ltd or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.
• You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.