Alpaca Magazine

If you have taken out an offer with a rolling payment, your subscription will automatically start with the next available issue.

If the next issue of the magazine is due on sale in the next couple of weeks, your subscription will start with the issue after.

This is so that we do not start your subscription with an issue that you may have already bought from a store.

If you have purchased with a one-off payment, your subscription will also start with the next available issue. However, you can change this default option by selecting a start issue from the drop-down menu.

A magazine subscription makes a perfect gift for all occasions. It will deliver pleasure to your friend or loved-one all year round.

To buy a gift subscription select the magazine of your choice, you have the option here to create a subscription for someone else "Make this a gift" select this option

Once you have selected your subscription offer select subscribe this will put your order into your basket.

From your basket checkout. You will then be given two address options one for you, the payer and one for the person you wish the subscription to go to.

When paying by credit/debit card or PayPal as your subscription nears its end, we will give you the option of renewing your gift before we offer your recipient the option of buying for themselves. That means that you never again have to worry about choosing a gift for your hard-to-buy-for friends and family!

When paying by Direct Debit your subscription will automatically renew each term until you tell us otherwise.

To renew your subscription online, simply log in to your account.

If you have logged in to your account before then you will be asked for your email address and password.

If you are logging in for the first time, you will be asked for your customer ID, your surname and your postcode. You will find your Customer ID on all renewal communications and on your magazine mailing wrapper.

Once logged in, click the Renew button next to the magazine title and choose how long you would like to renew for, and how you would like to pay, then select Subscribe.

Your renewal order will be added to your basket and then you complete your transaction.

If you have received a renewal letter through the post which provides an offer code, you will not need to enter the code as it has already been applied. All you need to do is click 'renew'.

If you are still experiencing any difficulty in renewing your subscription or if you cannot locate your customer ID then please message us here or call us on 01959 543 747 and we will be happy to help.