What's in the issue

Issue 416 features Firstline Recovery, winner of our IVR AGM Weekend auction prize. Manchetts Recovery report on a busy year and Apex Networks provides updates on their software including HAAS Alert and a new RMS app. We have vehicles handovers from Falkom, Boniface and J&J Conversions. Our regional feature is West Midland Operators with Heavy Recovery our service feature. Plus, we have news from ND Services, The IVR and Boarhunt.