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Issue 436 includes an interview with Corrine Shepherd, who has recently joined First Capital Finance. Derek reports on the history of J&A Recovery and we have a vehicle handover to Chambers Garage from Roger Dyson. We have an update on statutory fees from PROF and news from the IVR. We include a feature on insurance, plus a feature from Fred Henderson. We have workshop news from MAHA, Knipex and Jefferson Tools, plus all our regular news and features.